At Runhufu, we take pride in our bespoke dressmaking services, allowing you to customize and receive tailor-made garments that reflect your unique style. As each dress is meticulously crafted according to your measurements and color preferences, we regret to inform you that we do not offer returns or refunds.

Customization Process:

Please measure your bust and waist before placing an order. You can choose the size that suits you according to our standard size chart. You can also note your detailed size when placing an order. We will make it for you according to your detailed size.
Upon placing your order, we initiate the process of creating a dress that perfectly fits you. Our experienced team ensures that every detail, from the measurements to the chosen color, is meticulously followed to create a personalized garment.


Quality Assurance:

We have stringent quality control measures in place to ensure that your dress meets our high standards. We carefully inspect each garment before it is securely packaged and sent out for delivery. This ensures that our customers receive the highest quality products.


Accurate Measurements:

To ensure a proper fit, we recommend that you carefully measure yourself or seek assistance from a professional tailor. Our online ordering system provides clear instructions and guidance to help you obtain accurate measurements. It is important to note that we cannot be held responsible for garments that do not fit due to inaccurate measurements provided by the customer.


Color Accuracy:

While we strive to display colors as accurately as possible on our website, variations may occur due to individual settings on electronic devices.


Cancellation Policy:

As we immediately begin the customization process once an order is placed, cancellations can only be accepted within 24 hours after order placement. After this period, cancellations are not possible, and refunds will not be provided.
By placing an order with Runhufu, you acknowledge and accept our return and refund policy. We strive to deliver exceptional quality and craftsmanship tailored to your individual preferences. If you have any further questions or concerns regarding our policy, feel free to contact our customer service team, and we will be happy to assist you.


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